Mental exhaustion

Working in a customer service field requires you to be a good listener and be able to response positively towards a complaint. Sadly, that is not the usual practice when it comes to a certain point where no one wants to back down from an argument. So one party will ended up being the silent listener while making sure the other party know you're listening. Even though they know you're not.

Not sure whether I broke a mirror or walked under a ladder. I sure did not see any black cats today. But somehow bad luck kept on raining on me. One after another I received complaints on how irresponsible the company I work for. Let me get one thing straight, we do our best with everything we have. Somehow it's never enough. People always wants more. Naturally.

The phrase "Customer's always right" couldn't be more wrong. Everyday they will try to play that card on me. Well, let's pray hard tomorrow will be better...

Rejection and Tantrum

How do you deal with a very moody 2 and half year old girl who just recovered from a nasty fever? Plus she's still having runny nose and cough a little. You won't have a clue to why she's screaming on top of her lungs because she expects her mom to read her precious little mind to figure it out. So what do you do? Keep pointing and saying anything you could think of, until she gives the nod.

Hubby and I decided to start training Hani to bond with Halimah. Unfortunately the plans goes down the drain even before it started. First I was suppose to have alone time in Jusco Bukit Tinggi with my office gals. But Hubby had got the cold and had to take cold medicine which left him drowsy. He was supposed to go for a meet-up with the new tenant at Nilai. So I had to drive him and get that settled. Then came the idea of us watching Holmes. Since it would be easy for us to just get up and leave if Halimah couldn't cope. But that also went down south as Hubby is still recovering from his cold. And I am all out of ideas.

I can understand why MIL is exhausted at the end of the handling my kids. Especially Hani. She's the aggressive one. One time I told my maid to just take Hani and ignore her scream. She pooped and wouldn't let anyone but me to clean her up. My guess is that she throws the same tantrum to Grandma. Worse part, it doesn't stop with the scream. She started beating up my maid. I was standing right outside the toilet door. I had to give in to her demand. Just couldn't stand hearing her screaming and beating everyone just cause Mommy doesn't want to clean her poop.

Lately my work has been demanding me to stay a little while after office hour. I would reach home around 8 pm. That is considered late, given the fact I finish work at 5. Even Hubby is worried about next week. We're still not confident to leave Hani with Halimah. Not sure if she can handle her alone. But right now, I'm going to leave to Hubby to decide and talk with MIL. Because I'm at lost with words right now.

Thank God Imran will be at kindy from 7.30 to 12 noon!

Just when I thought

I can start to manage my life a little bit organized, I was dropped with another issue. MIL decided it's time to retire. She's no longer capable of handling my kids. My two extra-ordinary, adrenalin driven kids. Hahaha... It was never a long term plan to leave the maid with MIL. But somehow it has stretched to almost a year. And lately I have been coming home late. Another point for her to tender her resignation. Not sure of when to finalized the last day. Huhuh....

Anyway, the things she's saying about how my maid is handling Imran and Hani is a bit worrying me. Seems that she has tried to adapt my method on them. Some of the things I do is not acceptable to MIL. I tend to pat on the hand or legs if I got angry. Which is obviously a no-no for her to do. I can't have a stranger beat up my kids. I think me putting my hands on them is enough. Besides, she's going to spend more hours with them on weekdays. And I can't have them to be terrified of her. They can be scared of me. I'm their mother. Well, we'll just have to have a small talk. After I discussed with Hubby on the do's and don'ts.

Office drama has never been a good show to me. And today I witness it right in front of my eyes. Guess some people just couldn't handle bad news....

Imran goes to kindy + Hani's first to PMC for 2010

Woke up. Checked on Imran. No fever, good! Need to get ready for kindy...

Lucky me, Imran ate Koko Krunch with 'Susu Putih'. No need to pack food. Better yet, he did not make any fuss at all. Anyway, got everything ready and we're good to go. Parked my car at MIL's house and walked to kindy. Meeting up with the teacher who took Imran. Best part, he just went off without even saying goodbye. I was left there oblivious to what just happened. Well, that's good right? Saw few mothers trying to sooth their crying daughters. Hopefully it doesn't get to Imran. Heh!

Anyway, left kindy and went back home to get Hani ready for her first doctor visit of the year. Her fever is not getting better after 5 days. We're gonna a mouthful from Dr Kannu for sure today. Did a blood test for viral/bacteria infection as well as platelet count. Just for precaution. Another good news! Hani is alright. Just need to keep taking PCM and cold as well as cough medication. She should be okay in 2-3 days. I can breathe again...

Next mission! How in the world do get my kids to eat properly???

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Happy Belated New Year!

After turning the big 3-0 last month, celebrating new year was the last thing in my mind. Plus, Hani was not feeling very well. She has been down with cold for more than one week now. But we did have fun watching Alvin and the Chipmunks II at One Utama. Thanks to Aunty Shariza and Uncle Zen. Not forgetting charming Faeq and sweet Nayla. Gosh Nayla is so sweet... Sometimes I wish Hani can be a sweet little girl. Alas, I got the brutal lass. Well, guess that runs in the family.

Anyway, I've been spending the first few days of 2010 by monitoring Hani's fever. We almost missed out on Imran's kindergarten orientation. And none of us took photos. I must get myself a compact camera. Despite the article in Yahoo! saying compact camera is slowly going to extinction. Besides, I'm not those people who like to carry bulky SLR camera everywhere I go. Won't even be interested in knowing how to work one anyway. Hiks!

Right now I an trying to decide whether Imran should attend kindy tomorrow. Seems like he caught Hani's cold. Plus both of them now got a wee bit body temperature. Apart from losing the appetite, they both seems to be quite content. Imran did ask for doughnuts though. he only eats the topping. But I really don't mind anymore. As long they eat something before I gave them their medication. Believe it or not, they can wait patiently for their syrup. The funny taste doesn't really bother them.

I should be in bed, but watching Tom and Jerry show is more fascinating. I should tell my kids "Time to sleep!", but I'd rather sit in the living room and let them watch Cartoon Networks. I should..... sigh!

TIME FOR BED!!!

One down...

We finally got Imran registered for kindergarten. It's a walking distance from MIL's place. About 3 gates away. Heh! I did some scouting around for others. Smart Reader, Q-Dee's, Montessori, and the list goes on.. but somehow the most important thing to consider is transportation. Hubby is not exactly comfortable with buses. So, might as well we get the one closed to her mom's place.
We met a very nice lady (think she's the kindy' owner) who gave quite a bit of a lecture for sending Imran at year 5. And telling stories where she had to remind parents to register for school early. Haiyak! I finally got Hubby to register Imran for kindy and now got to figure out school? Next year's mission is ON!
Most of the program is the same as other kindy, but the part where she said they teach reading on one-to-one is what attracts me. Imran is turning 5 next year, but has not been able to write his own name. He recognizes alphabets and numbers but that's about it. I'm at lost when it comes to reading. I don't know how to teach. So better get someone to help out on that. Hehehe...
Anyway, they provide swimming class too! Optional of course, with additional monthly fee. With fee 1/2(I think) of Q-dees, I don't mind paying fot extra classes. If Imran wants it.

It's been a while

Dang! It's almost end of 2009 and I've been dormant long enough. Believe it or not, I'm still adapting to the working life. Hahaha!! I can barely keep myself awake after 9.30. Watching the 10 o'clock shows on AXN has never been so hard. If only I have Tivo... then I can just watch the show on weekends.
I'm celebrating Aidiladha in Perlis thie year. Sister is tagging along. My parents in Mekah for Haji. Brother got his sponsored to celebrate in Bandung. That's right. He got sponsored to spend 3-day vacation in Bandung.The perks of having a wealthy girlfriend who doesn't mind spending time and money for him. Well, terms and condition applies of course.
Yikes! Gotta run...Today's itinerary... Padang Besar!